Terms of service

Last updated: March 2026

Welcome to Lunarie Beauty. These Terms of Service ("Terms") govern your use of our website, online store, products, and services (collectively, the "Services"). By accessing or using any part of our Services, you agree to be bound by these Terms.

If you do not agree with these Terms, you may not access or use our Services.

1. About Us
Lunarie Beauty is an Australian-based business. Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

2. Use of Our Services
You agree to use our Services only for lawful purposes. You must not:

  • Violate any applicable laws or regulations
  • Use the Services for any fraudulent, abusive, or harmful purpose
  • Interfere with or disrupt the operation or security of the Services

You must be at least the age of majority in your jurisdiction to make purchases or use our Services.

3. Product Information & Availability
We make every effort to ensure product details, descriptions, and prices are accurate. However, we do not guarantee that all information is error-free, complete, or current.

We reserve the right to:

  • Limit or cancel orders
  • Discontinue products at any time
  • Adjust pricing or correct errors without prior notice

4. Orders & Payments
When placing an order, you agree to provide current, complete, and accurate information.

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order, including for:

  • Product availability issues
  • Pricing or listing errors
  • Suspected fraud or unauthorised activity
  • All payments are securely processed through Shopify’s approved payment gateways.

5. Shipping & Delivery
We ship exclusively within Australia and New Zealand.

Delivery timeframes provided at checkout are estimates only and may vary depending on location and courier performance.

Lunarie Beauty is not responsible for:

  • Shipping delays caused by third-party couriers
  • Lost parcels due to incorrect shipping information
  • Unclaimed deliveries returned to sender
  • Please ensure all shipping details are correct at checkout.

6. Returns & Refunds
Please refer to our Return & Refund Policy for full details.

Under the Australian Consumer Law, you are entitled to a refund, replacement, or repair if a product is:

  • Faulty
  • Unsafe
  • Not as described
  • Not fit for its intended purpose

Due to the hygienic nature of our products, change-of-mind returns are not accepted.

7. Intellectual Property
All content on this website, including images, branding, logos, text, and design, is the property of Lunarie Beauty and is protected under applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

8. Privacy
Your use of our Services is also governed by our Privacy Policy.

9. Limitation of Liability
To the maximum extent permitted by law, Lunarie Beauty is not liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, revenue, data, or business opportunities
  • Any injury resulting from misuse of products
  • Nothing in this section excludes rights that cannot be excluded under Australian law.

10. Your Legal Rights
Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

11. Governing Law
These Terms are governed by the laws of Queensland, Australia.

12. Changes to These Terms
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.

13. Contact Us
For questions, contact:

info@lunariebeauty.com
PO Box 623
Ormeau QLD 4207
Australia