Shipping policy
Lunarie Beauty is an Australian-based brand, proudly shipping to customers across Australia and New Zealand.
Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays).
Once your order has been dispatched, you will receive a confirmation email with tracking details.
Processing times may be slightly extended during peak periods such as sales or product launches.
Shipping Locations
We currently ship within:
- Australia
- New Zealand
Australia Shipping
Standard Shipping (Australia)
- $10 AUD flat rate
- Free on orders over $100 AUD
- Estimated delivery: 2–8 business days
Express Shipping (Australia)
- $15 AUD flat rate
- Estimated delivery: 1–4 business days
New Zealand Shipping
Standard Shipping (New Zealand)
- $10 NZD flat rate
- Free on orders over $100 NZD
- Estimated delivery: 5–8 business days
Express Shipping (New Zealand)
- $15 NZD flat rate
- Estimated delivery: 3–7 business days
Tracking
Tracking information will be provided once your order has been dispatched. Please allow time for tracking updates to appear after shipment.
Delivery Timeframes
Delivery timeframes are estimates only and may vary depending on location, courier performance, and external factors.
Delays
While we aim to meet estimated delivery times, delays may occur due to courier issues, weather conditions, or high shipping volumes. Once an order has been shipped, Lunarie Beauty is not responsible for delays caused by third-party carriers.
Incorrect Addresses
Please ensure your shipping details are correct at checkout. Lunarie Beauty is not responsible for orders delivered to incorrectly provided addresses. If you notice an error, contact us immediately.
Contact
For any shipping enquiries, please contact us and our team will be happy to assist.